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To Be The Recognized Leader... To Be The Recognized Leader... A Tradition of Customer Care A Tradition of Customer Care 25 Years of Dynamic Growth 25 Years of Dynamic Growth Read All About It Read All About It

The GBS Philosophy

Consumer Contract Testimonials

12-14-2012 – "GBS surprised me with their friendly customer service; based on my last warranty purchase I was looking for an argument when I needed to file a claim on my sofa. My son got sick and my sofa took the bulk of the mess. Anyway, GBS really helped me out and I’ m so glad I have it now!" - Tenisha, FL

Our Business Philosophy is the corner stone we have built our organization on. It is the moral compass for every decision we make and a reflection of ourselves.

Guiding Principles

Be Innovators – strive to stay ahead of the times, embrace change

Be True to Your Performance – contribute to the company’s success

Be Fair and Honest – with every action and communication

Be Respectful & Show Humility – hold yourself and others accountable, appreciate diversity

11-19-2012 “First-class product and service!” – Rolando, TX

11-1-2012 "You are a prime example of a company with quality products and fantastic customer service." – Lisa, NY

10-21-2012 -- “Thank you for the excellent service provided. The agent that assisted me was thorough, empathetic and provided on-the-spot resolution! It is great to work with a professional organization that actually fulfills their obligations.” – Kiley, CA

10-26-2012 - “Thank you very much for your great service. I appreciate the prompt response and you taking ownership here. My furniture store of purchase did call me today and they have my parts ready for pick up.” - Brian, AZ

9-21-2012 - "I wanted to drop you a line to say how pleased we are with your service.“ – Ronnie, PA

9-2-2012-- “GBS has the same philosophy in personalized service that my furniture store is famous for. In addition, it has been a pleasure to deal with a reputable and ethical organization." – Kajaii, IL

8-15-2012 --“I was in a panic when my cat sprayed the bottom of my couch. I called for service, quite frankly, expecting a hassle. Much to my surprise, the GBS agent asked a few questions scheduled a service man to come out right away. What a relief! What started out as my worst nightmare, ended up to be nothing but a short day dream.” – Phyllis, AR